By providing your consent, you agree to Wasiyyah Shoppe Berhad (WSB) to process the personal data that you have submitted, which may include, but are not limited to:
- Forms that are provided (physically and/or electronically) and supporting documents that you have or are required to fill out / submit for the purpose of and in relation to your purchase, or application to purchase our products (including but not limited to any WSB product and/or relevant services (Products and/or Services);
- Information from your communications with WSB via a number of channels, including emails, social media and letters, phone calls, and talks with WSB staff and/or our authorised agents;
- Information obtained as a result of your inquiries or requests to WSB via WSB or the WSB website;
- When you voluntarily participate in any customer survey or when you register for any competition organised by WSB;
- When you volunteer for any WSB programme or campaign and provide information via feedback forms or other related documents;
- Information obtained from the public domain and third parties (if applicable), such as your employer, guarantor and/or prospective guarantor and legal representative, statutory bodies, government agencies, credit bureaus or credit agencies that provide credit information or other information, WSB related companies and affiliates, service providers, business strategic partners, any other bodies, agencies, or partners related to our Products and/or Services, and/or any other relevant third parties, which may include, but is not limited to:
- Your identity (includes your name, ID card/passport number, date of birth, nationality, and signature);
- Your contact details (includes your phone number, email address, mailing address, and fax number);
- Your background (includes your employment information);
- Your financial information (including your income, bank account number, financial commitments and credit information);
- Any data regarding your purchase and use of the Products and/or Services.
Purposes for processing your data
The purpose for which your personal data are collected and processed varies based on the kind and status of your relationship with WSB and may include all or some of the following:
- Evaluation and processing of your application, including verification of your eligibility to purchase or obtain specific Products and/or Services, as well as the provision of promotional offers and experiences;
- Preparation and completion of documents and/or instruments pertaining to our Products and/or Services
- Customer relationship management provider to help with the management of business-related data
- To ensure authenticated network and information security
- Responding to any inquiries or complaints;
- Marketing research and development to improve our products and/or services through quality assurance and improvement initiatives.
- Internal evaluations and functions include statistical analysis and modelling, reporting, compliance, audit and risk assessment, management, and oversight.
- Producing data, reports, and statistics that have been aggregated in such a way that you cannot be identified as an individual;
- Financial purposes, including accounting and taxation;
- Communication and relationship purposes
- Management report purposes;
- Complying with all legal and legislative requirements;
- Investigate any complaints or unusual transactions;
- Protect or defend our rights, including the right to collect any payments owed to us;
- General administration and management responsibilities; and
- All purposes linked to or incidental to the aforementioned ones.
Information Disclosure Policy
WSB may disclose your personal information to the following parties (includes within and outside the country):
- Agents, contractors, vendors, and service providers (including but not limited to professional, financial, and/or payment service providers) who provide services, including data processing services, relating to the aforementioned reasons;
- Your agents and advisors, including but not limited to anyone you have contacted and interacted with;
- Governmental agencies, statutory entities, and authorities;
- WSB’s business partners, as well as WSB and/or financial institutions, in connection with any Products and/or Services and/or transactions that you adhere to or are subject to;
- WSB’s assignee or potential assignee, as well as the acquirer or potential acquirer of WSB;
- Any person under a duty of confidentiality who has agreed to keep such data confidential;
- Companies that are associated and affiliated with WSB; and
- Other parties to whom you have granted permission to disclose your personal information.
We may disclose personal data (within and outside Malaysia) in good faith, (i) to comply with the government obligations, law enforcement agencies, and any authorities to which WSB and/or WSB are subject or any court order; (ii) as required or relevant to any legal process; or (iii) if required or enforced by law.
Questions, Concerns, and Complaints
If you have a question about or complaint with how you believe we have handled a request under this Privacy Notice (including subject “Access Request”), please contact:
- Contact information can be obtained from the WSB website: www.wasiyyahshoppe.com.my; or
- Our Customer Satisfaction Centre at 03-7680 2000
If you have any questions or complaints about the processing of your personal data by WSB, please visit our website wasiyyahshoppe.com.my and read the Personal Data Protection Notice.